Contact Compass-Point Healthcare
Get in touch with us to schedule an appointment, ask questions, or learn more about our services.
Send Us a Message
Get In Touch
Phone
Main Office: (555) 123-4567
Appointments: (555) 123-4568
Billing: (555) 123-4569
24/7 Nurse Line: (555) 123-4570
Location
4250 Medical Center Drive
Springfield, IL 62704
Free parking available
Office Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
24/7 on-call service available for emergencies
Location & Directions
4250 Medical Center Drive
Springfield, IL 62704
Driving Directions
From Downtown Springfield:
- Head west on Washington Street
- Turn right on MacArthur Boulevard
- Continue north for 2 miles
- Turn left on Medical Center Drive
From I-55:
- Take Exit 98 (Stevenson Drive)
- Head east toward Springfield
- Turn left on MacArthur Boulevard
- Turn right on Medical Center Drive
Parking Information:
- Free parking available in main lot
- Handicap accessible spaces available
- Patient drop-off zone at front entrance
- Valet service available for mobility assistance
Important Notice
For life-threatening medical emergencies, please call 911 immediately or go to your nearest emergency room.
For urgent but non-emergency medical needs during regular hours, call our main office at (555) 123-4567.
After Hours: Call our 24/7 nurse line at (555) 123-4570 for medical advice and guidance.
Appointment Scheduling
We offer several convenient ways to schedule your appointment:
- • Phone: Call (555) 123-4568
- • Online: Use our patient portal
- • Email: [email protected]
- • Walk-in: Limited same-day slots available
Please arrive 15 minutes early for your appointment and bring a valid ID and insurance card.
Frequently Asked Questions
What insurance plans do you accept?
We accept most major insurance plans including Blue Cross Blue Shield, Aetna, United Healthcare, Humana, Cigna, Medicare, and Medicaid. Please call to verify your specific plan.
How do I request medical records?
Medical records can be requested by calling our office, submitting a written request, or through our patient portal. Please allow 7-10 business days for processing.
Do you offer telemedicine appointments?
Yes, we offer virtual appointments for certain types of consultations and follow-up visits. Call our office to determine if telemedicine is appropriate for your needs.
What should I bring to my first appointment?
Please bring a valid photo ID, insurance card, list of current medications, and any relevant medical records from previous providers.
How far in advance should I schedule routine appointments?
We recommend scheduling routine appointments 2-4 weeks in advance. Same-day appointments are available for urgent needs.
Do you have evening or weekend hours?
We are open until 6 PM on weekdays and until 2 PM on Saturdays. We also have 24/7 on-call services for urgent medical needs.